Refund policy

 

1. Cancellation and Returns Policy

4.1 If you wish to cancel your order:
(a) you can notify us by email to help@afterdraktanning.com before we have packed or dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause

4.2 below.

4.2 You can return goods you have ordered from us for any reason (except as outlined in clause 4.4 below) at any time within 14 days of receipt for a full refund or exchange. The cost and responsibility of returning goods to us shall be borne by you. We recommend you obtain proof of posting. If an exchange is required, extra postage & packing is required to be paid before we send goods out.

4.3 Upon receipt of the goods we will issue to you a refund of the amount paid (less any outbound postage costs incurred) or an exchange credit as required. Where free delivery has been offered with the order then there will be a charge at the standard rate of delivery applied. The current pricing can be found on our delivery page. We are unable to refund any import duty that has been paid.

4.4 The rights to return the goods to us as referred to in clause 4.2 & 4.3 will not apply in the event that the product has been used, or if any seal on the packaging for the product has been broken, upon return to us. The return must include the original packaging.

The provisions of this clause 4.4 do not affect your statutory rights.

Our return address is: After Dark Tanning, 37b Eastside, Kirkintilloch, Glasgow, G66 1QA